If you wish to return any Biju Jewellery product you can do so within 14 days of ordering it. Provided that the product is in its original condition - not worn, marked or damaged in any other way and the packaging is intact. We will transfer full refund back to you within a week of receiving the returned purchase. Please be advised that the buyer is liable for all postal and packaging charges involved in the return process.
Before returning an order please contact us on or via this website to notify us of your intention. Thank you!
Excited as we are, for you to receive your order, we aim to ship within 1-2 working days provided that you placed your order before 3 pm GMT on a week day. In the unlikely occasion we are unable to fulfil your order due to a busy period or awaiting delivery it may take up to 3-4 working days to process your order. In this occasion we will contact you on the email you have provided on checkout.
It makes us really happy when our customers are pleased, so if you have any questions or anything isn't clear, please do not hesitate to contact us at firstname.lastname@example.org.